Terms and Conditions
1win India has created Terms and Conditions to legally regulate its relationship with players. This document outlines the rights and obligations of the parties and the basic procedural rules. These provisions are legally binding and can therefore 1win can use them to resolve disputes and conflicts.
Before using the services, players must carefully review all terms and conditions and agree to them. These terms apply to both website and mobile app services. If a player does not agree to them, 1win will not be able to provide access to the services.
Amendments to this document
1win regularly reviews its terms and conditions to ensure that they comply with applicable Indian and international gambling laws. The company will notify players in advance of any upcoming changes by email. To avoid disputes between the parties, users should periodically visit the relevant section of the website for updates.
The changes will take effect from the moment they are published on the official website. Continued betting on 1win and the use of other company services will be considered automatic acceptance of updates.
Legal requirements for Indian players
Any player wishing to create a profile at 1win India must ensure they meet all legal requirements of the company:
- The user is at least 18 years old and can enter into a legal agreement with 1win;
- The player guarantees that their use of the site does not violate Indian gambling laws;
- The user does not represent the interests of third parties or legal entities;
- The player is aware of all the risks associated with gambling;
- The user is not dependent and is not self-excluded.
Profile – registration, verification, and management
To access sports betting and casino games, Indian users must first create a profile. There are several rules regarding registration, verification, and account management:
- The user must select a registration method and fill in all empty fields accordingly;
- The player confirms that they have provided complete, accurate, and truthful personal information during registration;
- Every new player must undergo verification and provide supporting documents;
- Each user can only register once. Re-creating an account using the same email address, business address, or mobile number will result in blocking;
- The player must create a unique username and a strong password;
- The player is prohibited from selling or sharing their account login information with third parties;
- If someone has gained unauthorized access to their profile, the user must immediately notify customer support;
- 1Win reserves the right to refuse registration without explanation;
- If players experience problems during registration, they can contact customer support for assistance.
Sports betting rules
To place a bet on sports, players need to familiarize themselves with all the rules in force at the 1win bookmaker:
- The bookmaker reserves the right to change the minimum or maximum bet amount, as well as the betting odds, at any time;
- The company accepts bets only from registered users;
- The bet is considered accepted from the moment of registration on the server;
- After accepting a bet, the user cannot cancel or change it;
- The bookmaker accepts bets only before the start of the match, with the exception of Live events;
- In case of incorrect calculation of the bets, they are recalculated;
- Information about the date and time of the match is advisory in nature. Players should check this information with independent sources;
- 1win cancels the bet if the player knew the outcome of the match in advance;
- After the official match results are announced, 1win will pay the winnings to the players.
Deposits and Withdrawals
At 1Win, players can play for real money by making a deposit. Winnings can be withdrawn using the withdrawal option. Here’s what they need to know:
- Players can only use payment methods available at 1Win in India;
- Players guarantee that the funds used were obtained legally;
- The bookmaker does not accept payments from friends or family;
- 1Win checks all transactions for fraud, money laundering, and terrorist financing;
- If the withdrawal amount exceeds 45,000 INR, the company may require the player to undergo additional verification.
Prohibited actions
1Win may terminate the agreement with a player, void all winnings, and block their profile if they commit the following actions:
- Insult or humiliate other players or company employees;
- Upload information to the site in such a volume that it could cause malfunctions;
- Copy and distribute intellectual property for commercial purposes;
- Use 1Win for fraud, money laundering, and terrorist financing;
- Use a VPN to conceal the real location.
Links to external websites
On the official 1win website and mobile app, Indian users may notice links to external websites or advertisements. 1win does not control such websites and does not guarantee their security. Users should review the privacy policy of such websites before using their services. 1win India will not be liable for any losses or damages incurred by players as a result of using the services of third-party websites.
Complaints and disputes
If a player believes that 1win is unfairly fulfilling the terms of the agreement or violating their rights, they can report this to the support service by sending an email to support@1win.social.
The support team will do everything possible to resolve the dispute. Additional factors may increase the time required to review the request. If the support service is unable to resolve the issue, it will be referred to management. If no consensus is reached, either party has the right to go to the court in India.
