Privacy Policy
Player safety and comfort are paramount at 1Win India. The company strives for transparent relationships with its users and has therefore created a privacy policy. This document allows users to be confident in the security of their sensitive data and to learn how and why the company collects and processes it.
Every new player must read all the rules during registration and decide whether or not to agree with them. If they choose not to comply, their gaming experience may be significantly limited.
Policy Changes
1Win reserves the right to make changes and additions to this policy at any time. If amendments could significantly impact players’ experience, the company will notify them in advance. The company publishes new rules on the website, and they will take effect immediately. Therefore, 1win will consider the usage of services by players as automatic acceptance of the updates.
Personal Data Classification
1win receives only the sensitive data that helps identify players and understand their behavior on the site. The company classifies sensitive data based on how it is obtained.
| Way | Description |
|---|---|
| Provision by the player | When a player creates a profile, goes through verification, or participates in surveys, they provide their full name, date of birth, gender, country, and address. |
| Automatically | When a player is on the website or in the application and uses the services, the company may automatically gather their IP address, device type, operating system, browser, language settings, login date and time, and session duration. |
| Receipt from third parties | 1win may obtain sensitive data about Indian players from publicly available sources or payment organizations. |
Grounds for Processing Sensitive Details
1win has the right to process the private data of Indian users only when there are legitimate grounds for doing so. This includes three main reasons.
| Ground | Description |
|---|---|
| Contractual terms | This means that personal details are necessary to fulfill contractual obligations on the part of 1win and to serve players. |
| Legal requirements | The company is obligated to comply with all gambling and other laws. This includes combating fraud, money laundering, and terrorist financing. |
| Legitimate interests | 1win may have commercial purposes that require private data of Indian players. |
Ways of usage
Based on the reasons for processing personal data, 1win India may use player data in the following ways:
- To provide access to website services;
- To process registration, bets, transactions, and other procedures;
- To provide assistance if problems arise;
- To verify new users’ compliance with legal requirements;
- To inform players about bonuses, new games, and updates;
- To minimize the risks of fraud, money laundering, and terrorist financing;
- To monitor player activity within the framework of responsible gaming;
- To analyze and improve website performance;
- To create and test new services;
- To send advertising based on user preferences.
Cookies
1win uses additional tools to improve the quality of service. When a player visits the site, cookies are automatically installed on their device. These cookies allow the company to:
- Learn player preferences and which pages they visit most often;
- Gather details such as the number of players and their geolocation;
- Improve service quality;
- Set up advertising correctly for the appropriate audience.
Recipients
In general, 1win does not sell or transfer sensitive data to third parties. However, there are situations in which the company may disclose personal data. 1win checks third parties in advance to ensure they comply with security standards. Recipients may include:
- Other companies within the 1win group;
- Partners and suppliers who provide the website with necessary services and games, and facilitate smooth transactions;
- Law enforcement agencies to assist in the fight against financial crime;
- Affiliate program members who bring new players to 1win;
- Other parties with the player’s consent.
Security Guarantees
1win India places special emphasis on the security of sensitive player data. To this end, the company employs several administrative and technical measures:
- Encryption. 1win uses the TLS protocol to ensure the security of Indian users’ personal and financial information;
- Network Security. The company partners only with reputable network security providers and uses reliable antivirus software;
- Employee Management. Only a select group of employees has access to sensitive data. They also must sign a confidentiality agreement;
- Data Centers. Data centers are under 24/7 physical surveillance.
Retention Period
Users can delete some personal data at any time. 1win also anonymizes or deletes confidential data after achieving the goal stipulated by the policy. The company can also store transaction data for up to five years in order to comply with legal obligations.
Rights of Indian Users
Any player can exercise their rights regarding their personal data. To do so, they must contact customer support. The following rights are available to Indian users at 1win:
- Access. Players can request a copy of sensitive data gathered and analyzed by the bookmaker;
- Amendment. If personal data is no longer relevant or has been processed incorrectly by the company, users have the right to update it;
- Deletion. If the purpose of this policy has been achieved, players may request the deletion of the associated personal data;
- Restriction of processing. Under special circumstances, players may request that the processing of certain personal data be temporarily restricted;
- Opt-out. If players wish to stop using 1win’s services, they can revoke their consent to this policy;
- Unsubscribe. Players can unsubscribe from marketing communications at any time.
